Legal notice and privacy policy

Olea Creation, a company committed to respecting privacy and protecting personal data, ensures that it processes the information of its customers, prospects, and users with the utmost transparency, in compliance with applicable regulations, particularly the General Data Protection Regulation (GDPR) and the French law in force.

The purpose of this policy is to inform website users about the data processing operations carried out, the purposes pursued, and the rights they have.

For any additional information regarding the protection of personal data, please consult the CNIL website.

Continued navigation on the site implies full and complete acceptance of these provisions.
The online version at the time of consultation is the only enforceable one for the entire duration of the site's use, until it is updated.

Article 1 – Legal Notice

1.1 Website

This website is operated under the brand name:

Olea Creation

1.2 Publisher

The website is published by:

Olea Creation
[legal form] with a capital of [amount] euros
whose registered office is located at: [full address]
registered with the RCS of [city] under number [RCS / SIREN number]
intra-community VAT number: [to be completed, if applicable]
e-mail address: [contact email]

Represented by: [Name and surname of the legal representative], in his/her capacity as [function]

Publication Director: [Name and surname]

1.3 Host

The website is hosted by:

Shopify Inc.
151 O'Connor Street
Ground floor
Ottawa, Ontario K2P 2L8
Canada

Email: assistance@shopify.com
Phone: +1 613 241 2828

Article 2 – Website Access

Access to and use of the website are strictly for personal use.
The user undertakes not to use this website or the information contained therein for commercial, advertising, political purposes or for any form of unauthorized solicitation, including the sending of unsolicited e-mails.

Article 3 – Website Content

All elements present on the website, including brands, names, photographs, visuals, texts, comments, illustrations, images, videos, sounds, creations, models, designs, graphics, logos, as well as computer applications and developments, are protected by intellectual property rights.

They are the exclusive property of Olea Creation or its partners. Any reproduction, representation, adaptation, exploitation, dissemination, or use, in whole or in part, of these elements, without prior written authorization, is strictly prohibited.

The fact that the publisher does not immediately initiate proceedings following an unauthorized use cannot be interpreted as an acceptance of this use or as a waiver of action.

Article 4 – Website Management

To ensure proper management of the website, the publisher may, at any time:

suspend, interrupt, or restrict access to all or part of the website;
reserve access to the website, or to certain sections, for a specific category of users;
delete any information likely to disrupt its operation or contravene applicable legislation;
temporarily suspend the website to carry out updates, technical interventions, or maintenance operations.

Article 5 – Responsibilities

The publisher cannot be held responsible in the event of failure, breakdown, interruption, or operating difficulties preventing access to the site or any of its functionalities.

The user remains solely responsible for the equipment used to access the site, as well as for the measures put in place to protect their equipment and data against any risk, particularly viral or cyber.

The publisher cannot be held responsible for:

direct or indirect damages related to the use of the site;
consequences resulting from non-compliant use of the site by the user;
any legal proceedings brought against the user due to their own behavior or non-compliance with these terms.

Should the publisher be involved in an amicable or contentious procedure due to the use of the site by a user, it reserves the right to take action against the latter to obtain compensation for the full prejudice suffered.

Article 6 – Hypertext Links

The establishment of hypertext links to all or part of the site may be authorized by the publisher. Any link must be removed upon simple request from the publisher.

The content accessible via external links present on the site is the sole responsibility of their respective publishers. Olea Creation has no control over this content and cannot be held responsible in this regard.

Article 7 – Data Collection and Protection

Personal data collected on the site is collected by Olea Creation, acting as data controller.

Personal data refers to any information relating to an identified or identifiable natural person.

The information that may be collected on the site is mainly used for:

customer relationship management;
order processing;
contact or appointment scheduling;
sending commercial information, subject to the user's consent when required.

Collected data may include:

last name and first name;
postal address;
e-mail address;
phone number;
order-related information;
browsing and connection data.

Article 8 – Right of Access, Rectification, Erasure and Other Rights

In accordance with applicable regulations, the user has the following rights regarding their data:

right of access;
right to rectification;
right to erasure;
right to restriction of processing;
right to object;
right to data portability;
right to define directives regarding the fate of their data after their death.

These rights can be exercised by contacting:

Olea Creation
Email: ??????

Any request may, if necessary, be accompanied by a valid proof of identity to verify the identity of the applicant.

Unless particularly complex, a response will be provided within one month of receiving the request.

The user also has the right to lodge a complaint with the CNIL.
However, it is recommended to first contact Olea Creation to attempt to resolve the issue amicably.

Article 9 – Use of Data

The personal data collected is used for the following purposes:

access and use of the website;
order management and customer service;
processing contact requests;
managing the website's operation and optimization;
data verification, identification, and authentication;
fraud prevention and platform security;
management of potential disputes;
sending commercial communications, when the user has consented or when regulations allow it.

The legal basis for processing is, depending on the case, based on:

the performance of a contract;
compliance with a legal obligation;
the legitimate interest of the publisher;
the user's consent.

Article 10 – Data Retention Policy

Personal data is kept for the period strictly necessary to achieve the purposes for which it is collected.

Certain data may be kept longer when required by law or when necessary to:

comply with legal or regulatory obligations;
prevent fraud;
manage a dispute;
assert or defend a right in court.

Article 11 – Sharing Personal Data with Third Parties

Personal data may be transmitted to third parties, to the strict extent necessary for the performance of the services offered, including:

technical providers involved in hosting, payment, maintenance, or website management;
logistics partners responsible for delivery;
communication or marketing providers, where applicable;
administrative or judicial authorities when required by law.

These third parties only access the data to the extent necessary for the performance of their services and are bound by an obligation of confidentiality and compliance with applicable regulations.

Article 12 – Cookies

What is a cookie?

A cookie is a file placed on the user's device when consulting the site, notably allowing the recording of browsing-related information.

The site may use cookies or trackers to:

measure site audience;
improve user experience;
remember certain preferences;
offer tailored content or advertisements.

Upon the first visit to the site, an information banner allows the user to accept, refuse, or configure the use of cookies.

The consent given, when required, is retained for a maximum period of thirteen (13) months.

Cookies may notably be issued by the following services:

Google Analytics: audience measurement;
Google Tag Manager: tag management;
Google Dynamic Remarketing: personalized ad serving.

The user can at any time modify their preferences or disable cookies from their browser settings or the management tool provided on the site.

Article 13 – Photographs and Representation of Products

Photographs, visuals, and staging illustrating the creations offered on the site are presented with the utmost care.

However, due to variations in display depending on screens, light, materials, the artisanal nature of finishes, or adjustments specific to certain creations, these elements remain non-contractual.

Article 14 – Applicable Law

These legal notices and the privacy policy are governed by French law.

In the event of a dispute, and subject to applicable mandatory legal provisions, jurisdiction is granted to the courts within the jurisdiction of the publisher's registered office.

Article 15 – SMS Marketing Conditions

When Olea Creation offers an SMS marketing service, the user who chooses to subscribe agrees to receive notifications related to their orders, as well as, where applicable, promotional offers or commercial information.

Subscription to this service may occur notably:

during the order process;
via a subscription form;
via any other consent mechanism offered on the site.

Consent to receive marketing SMS messages is never a condition of purchase.

Data necessary for sending these communications, particularly the phone number, name, and certain purchase information, may be transmitted to a specialized service provider, such as SMSBump Inc., strictly within the scope of providing this service.

The user can unsubscribe at any time by replying STOP to one of the messages received or by using any unsubscribe link provided.

Messaging or data charges may be applied by the user's mobile operator.

For any assistance, the user can reply HELP to the sender number or contact Olea Creation directly at the following address: ?????????????

Article 16 – Contact

For any questions regarding the website, products, orders, or this policy, please contact:

Olea Creation
Email: ?????????????????